FAQs
— PRIVACY POLICY —
1. Introduction
This Privacy Policy explains how GET YOUR HOMES collects, uses, stores, and protects user data in compliance with Indian laws, WhatsApp Business Policy, and RCS guidelines.
2. Information We Collect
- Name, phone number, email
- Property preferences
- Device information, IP address
- Cookies and tracking data
- WhatsApp and RCS message interactions
3. Purpose of Data Collection
- Property consultation
- Site visit coordination
- Customer support
- Transaction assistance
- Marketing updates (with consent)
4. Consent for WhatsApp & RCS Data Processing
By messaging us, you consent to data processing through WhatsApp (by Meta Platforms, Inc.) and RCS (supported by Google LLC and telecom operators).
5. Legal Basis for Processing
We process data based on:
- User consent
- Contractual necessity
- Legal compliance under Indian IT laws
6. How We Use Collected Data
- Respond to inquiries
- Share property details
- Send updates
- Improve service quality
7. Data Retention & Deletion
Data is retained only as long as required. Users may request deletion anytime.
8. Data Sharing with Third Parties
We may share limited data with:
- WhatsApp Business API provider (Meta)
- RCS service providers (Google, telecom operators)
- CRM and hosting partners
- Payment gateways (if applicable)
9. Security Measures & Encryption
We use encryption, secure servers, and access controls to protect data.
10. Cookies & Tracking Technologies
Cookies are used to improve website experience and analytics.
11. Data Transfer & Storage (India-based)
Data is primarily stored on servers located in India or compliant jurisdictions.
12. User Rights
Users can request:
- Access to data
- Correction
- Deletion
- Opt-out of communications
13. Policy for Children
Our services are not intended for individuals under 18.
14. Updates to Privacy Policy
We may update this policy. Continued use indicates acceptance.
15. Governing Law (India)
This Policy is governed by Indian laws. Jurisdiction: Thane, Maharashtra courts.
16. Contact Information
GET YOUR HOMES
Shop No. 26, Grand Square, Anand Nagar, Ghodbunder Road, Thane West, Mumbai – 400615
Phone: 9867629393
Email: home.solutions1987@gmail.com